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Payment Terms

All orders require 100% prepaid payment to ensure smooth processing and shipment.

Available Payment Methods

Elecbee offers the following secure and convenient payment options:

Future Enhancements

We are continuously expanding our payment options to improve your experience. Stay tuned for updates on additional methods for seamless, localized transactions.

Need Help?

For payment-related inquiries (e.g., currency support, transfer troubleshooting), please feel free to contact us.

Invoices and Proforma Invoice (PI)

1.Invoice:

Step 1: Locate the relevant order in your order history by either visiting the Order History page or clicking "Order Status & History" when hovering over the Account icon.

Step 2: On the Order History page, locate the order for which you need an invoice by using one of the following methods:

• Enter the order number in the search bar.
• Filter by order date range (e.g., select a start and end date).
• Use the status dropdown menu to select from order statuses: Shipped, Paid, or Complete.

Step 3: Access the Order Details page and download the invoice by clicking the button in the top-right corner.

2.Proforma Invoice:

To obtain a Proforma Invoice (PI), please feel free to contact service01@elecbee.cn directly. Our representatives will assist in generating and sending the PI to you promptly.

Please note: invoices will only be available after shipment.

Elecbee supports over 150 global currencies, including major options such as USD, EUR, GBP, JPY, CAD, AUD, CHF, HKD, SGD, NZD, etc.

To select a preferred currency, click the currency icon in the top-right corner of the homepage.

Important Notes: The currency cannot be modified after order submission. If you need to change the payment currency, please cancel the existing order and place a new one.